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Shipping & FAQ



Q: What is your shipping cost?
A: We're delighted to announce that we now offer fast, reliable shipping by USPS with every order for $3.99.

 

Q: How long will my order take to arrive? 

A: Most orders are shipped within one business day, orders placed over the weekend are shipped on Monday or the next business day. While most of our customers receive their orders within 6 -14 business days occasionally an order can take a little longer as processing times by the Postal Service and Customs may effect delivery times.

Unfortunately once an order is shipped we have no control over these delays. We therefore recommend that you allow a delivery time of 2 to 3 weeks from the date your order is shipped. We also suggest that you order 4 to 6 weeks before your pet requires treatment.

 

Q: Can I return my order if I am not satisfied? 

A: Yes, we have a hassle-free return policy. Just email us within 5 days of delivery of your order for a return address and we will accept your returns of all unopened re-sellable products, no questions asked. In case you want to return your order, please send us an email so that we can advise you of our returns procedure, allocate you a Returns Authorization Number (RAN) and our Returns Address.

Once we receive the order back, we will immediately refund your order value minus $5 deduction for postage and handling as per our returns policy. Please note that returns without notifying us will not be refunded, so kindly email us for RAN as well as our returns address. Please allow 3-5 business days for the credit to appear on your card from the date the return is received.


Q: Are your prices in US dollars?
A: Yes, all the prices on Bestdealpetsupplies.com are in US dollars.


Q: Is Shopping with BestDealPetSupplies.com secure?
A: Buying online from Bestdealsupplies.com is safe and reliable. To ensure your payments are secure we use the latest available 256 bit encryption technology (also known as SSL Technology).

We comply with PCI (Payment Card Industry) standards. We use some of the best online payment processors in the world.

 

Q: Are your products Genuine? 

A: Yes, all our products are genuine. We buy all the products directly from authorized wholesalers and hence control our supply chain. All our products are genuine and are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.

 

 

How to contact us

Email: support@bestdealpetsupply.com

shipping cost - $3.99 100% original Certified Products Let you shop with confidence